Broadvoice’s installer training and certification program provides a direct route to your specialist certification.

Receive industry-leading training on the professional installation process and learn the best practices on how to install VoIP business phone systems.

Plus, Broadvoice certified installers earn 100% of the install fees on their orders.

Become a Certified Installer with Broadvoice

Getting Certified with Broadvoice is as easy as 1, 2, 3:

Step 1: Schedule a phone call with our Broadvoice Implementations Manager, Amanda Jenen. Her schedule is available here. Pick the time that works best for you.

Step 2: Join the remote live Webinar.

  • 100% online.
  • Takes approximately 2 hours to complete.
  • After the training, there is a test.

Step 3: Shadow Learning. During your first implementation, you’ll work alongside an experienced Broadvoice installer from the site survey process to installation.


The Webinar

Webinars are held on the third Tuesday of each month, and cover the following topics:

  • VoIP Ready (New!)
  • VoIP Networking 101
  • Broadvoice Products Overview
  • Site Survey Process (New!)
  • Professional Installation Process
  • Handset Training